Privacy Policy

Last Updated: December 6, 2024

VoiceTrader Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, username, and password when you create an account
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Profile Information: Trading preferences and settings you configure

1.2 Automatically Collected Information

• Usage Data: Commands executed, features used, and interaction patterns
• Device Information: Browser type, operating system, and extension version
• Performance Data: Error logs and performance metrics via Sentry

1.3 Voice Data

Important: All voice recognition processing happens locally on your device using the Web Speech API. Your voice data is never transmitted to our servers or any third parties.

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing your transactions and managing subscriptions
• Improving our extension and developing new features
• Sending important updates and notifications
• Providing customer support
• Monitoring and analyzing usage patterns
• Detecting and preventing fraud or abuse

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

3.1 Service Providers

• Stripe: Payment processing
• Sentry: Error tracking and monitoring
• Railway: Hosting infrastructure

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Secure authentication (JWT tokens)
• Regular security audits
• Access controls and monitoring

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your account information through the extension settings.

5.2 Data Deletion

You can request deletion of your account and associated data by contacting us at support@voicetraderpro.com

5.3 Opt-Out

You can opt out of non-essential communications through your account settings.

5.4 Do Not Track

We respect Do Not Track signals and do not track users across third-party websites.

6. Cookies and Tracking

We use minimal cookies for:

• Authentication (session management)
• Preferences (user settings)
• Analytics (usage patterns)

You can control cookies through your browser settings.

7. Third-Party Services

7.1 TradingView

Our extension integrates with TradingView. Please review TradingView's Privacy Policy for information about their data practices.

7.2 Broker APIs

If you connect broker accounts, please review your broker's privacy policy for information about their data practices.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance and fraud prevention.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the extension.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@voicetraderpro.com
• Support: support@voicetraderpro.com

13. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at gdpr@voicetraderpro.com

14. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

We do not sell personal information.